At Aquaguard Water Purification Equipment Trading, we value the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect two types of information from you:

  1. Personal Information:

Personal information refers to data that can identify you individually, such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (credit/debit card information, billing address)

This information is collected when you:

  • Place an order for our products or services
  • Register for an account on our website
  • Subscribe to newsletters or promotional offers
  • Contact our customer support team
  1. Non-Personal Information:

Non-personal information refers to data that does not identify you individually, such as:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Referring URL and exit page
  • Time spent on each page

We collect this information through cookies and other tracking technologies to enhance your browsing experience and improve our website’s performance.

  1. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders and provide customer support.
  • Communication: To send order updates, shipping information, and respond to inquiries or complaints.
  • Marketing: To send promotional emails, offers, or newsletters, which you can opt out of at any time.
  • Improvement of Services: To enhance the functionality and user experience of our website based on your preferences and browsing behavior.
  • Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
  1. How We Protect Your Information

We are committed to protecting your personal information. We implement industry-standard security measures to safeguard your data, including encryption, secure payment processing, and firewalls. However, please note that no method of online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: To assist with the delivery of our products or services, such as payment processors, shipping companies, and customer service platforms.
  • Legal Requirements: When required by law or in response to valid legal requests, such as court orders or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but we will notify you in advance.
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about website usage. Cookies are small files placed on your device that help us recognize your preferences, track site traffic, and improve site functionality. You can manage your cookie preferences or disable cookies through your browser settings. However, please note that some website features may not function properly if cookies are disabled.

  1. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain legal limitations.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

To exercise any of these rights, please contact us using the information below.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with the updated effective date.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Aquaguard Water Purification Equipment Trading
Aquaguard water purification equipment trading Shop 1 & 2 Hassan ali Abdullah al awadhi building, Opp Radisson Blu hotel Sharjah, UAE
Email: info@aquaguarduae.com
Phone: +971  56  406  7778